Product Guarantee

Satisfaction Guarantee

Should you not be completely happy with your purchase for any reason then simply
Contact Us within 30 days of placing your order and we'll do everything we can to resolve this for you.

Product Guarantee

Virtually all of the products that we sell come with a 12 month guarantee.

The only exception is on our remanufactured ink cartridges, which come with a shorter 3 month guarantee.

If you encounter any issues with a product that you have purchased then please Contact Us us for advice - be sure to include your Order Number and details of the issue that you're experiencing.

Product Returns

Should you wish to return a product to us you need to first of all Contact Us with details of your Order Number and the reason for the return.

Upon receiving your request we'll issue an RMA Number and instructions for returning the product, unless we need to contact you to obtain further information.

Contact Us

If you would like to get in contact with us to discuss a problem that you have encountered, or to check the progress of a return, then all of the detailed you require can be found on our Contact Us page.

For full details please see our Terms & Conditions page.